Shipping & Return Policies

What shipping options do you offer?

1

We offer USPS ground shipping within the United States Domestic locations at this time. Upgraded shipping is available upon request prior to purchase.

How long is your processing time?

2

Please allow up to 5 business days of processing during typical times, up to 10 business days during holidays and large shop updates.

Do you offer tracking?

3

Tracking is available for all packages with the exception of free shipping for cards and stickers only. You will receive a tracking code via email when your package is shipped.

What if my order arrives damaged or incorrect?

4

Please reach out within 30 days of purchase for any damaged or incorrect orders. We will either issue a store credit or ship a replacement. If your fidget arrives disassembled, please contact us for instructions on how to reassemble. Providing photos can help us speed up support!

What is your return policy?

5

All sales are final.
If your order arrives damaged or irreparably breaks within 30 days due to mechanical issues, please contact us using our Contact Form. We will either issue a store credit or ship a replacement depending on availability. We cannot replace fidgets due to user error. Fidgets typically last many months to years with typical wear, similar to the lifespan of a keyboard.

For more answers, please refer to our FAQ section.